Yvette Sanderson Stevens
Sales Hub Manager
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My name is Yvette and I have always worked within the property, sales and customer service fields. I am responsible for our Sales Hub - the central bookings centre for all of our offices. I am passionate about providing excellent customer service to all of our vendors and buyers, and always looking for ways we can improve through innovation and training.
“Keeping a Cool Head...” Share on : 5 Star Review Staff profile picture Yvette By: 'Keith' Jan 24,2019 Branch: Rugby, 1 Regent Street Services: Sales (as a Vendor) Sold price: £139000 Would you recommend?: Yes Postcode: CV21 people found this helpful Newmans sold my house in excess of the asking price whilst I was out of the country and enjoying a 13 hour time difference. As the sales process became the legal process with my solicitors, the purchasers and the purchasers solicitors all inputting it became more and more difficult to communicate. With communication failing misunderstandings took control and the sale was in jeopardy. Enter Yvette who took control and engaged all parties involved and came up with sensible and pragmatic solutions. Result was the sale was saved and has now concluded successfully. She showed that keeping a cool head and marshalling the correct resources whilst using her excellent communication and empathy skills can ensure excellent customer satisfaction.
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